PS5 REPAIR · WILMINGTON & JACKSONVILLE

PS5 Repair in Wilmington and Jacksonville, NC

Computer Warriors repairs PS5 consoles at both of our stores: Wilmington, near Market and Eastwood, and Jacksonville, on Western Blvd. We check your console first and give you a quote before any work, and console repairs come with a 1-year warranty.

Want a price? Get a repair quote online. When you check in, it’s $50 to diagnose, and it comes off the repair.

PS5 problems we repair

We work on the PS5, PS5 Digital and PS5 Slim. Whatever the problem, we check the console first and tell you what it needs.

  • Won’t turn on. No lights, no beep, or it shuts off. We find the cause first. Power supply replacement is one of the repairs in our online repair quote.
  • Loud fan or overheating. We check it and clean it if that’s what it needs, including liquid metal cleaning.
  • Won’t read or eject discs. We check the drive and replace it if needed. We can also get a stuck disc out.
  • Storage problems. If your PS5 has trouble with its storage, we look at it and tell you what’s going on.
  • USB or charging ports not working. We check the port and tell you what it needs.
  • No picture on the TV. It could be the HDMI port, but no picture can have other causes too. See PS5 HDMI port repair.

We don’t repair controllers. We repair the console itself.

Looking for another system? See all game console repairs.

How PS5 repair works at Computer Warriors

1

Get a quote or bring it in. Start with our online repair quote, or just bring your PS5 to the store. We don’t require an appointment for drop-offs. If you want to plan ahead, you can reserve a drop-off.

2

Check in. It’s $50 to diagnose, and it comes off the repair. Let us know what you’re leaving with it, like a controller, cables or a disc in the drive.

3

We check the console. A technician looks it over and confirms your quote.

4

You approve it. We don’t start any work until you say yes.

5

We repair and test it.

6

You pick it up.

Get a PS5 repair quote

Our online repair quote covers these PS5 repairs for the PS5, PS5 Digital and PS5 Slim:

  • HDMI port repair
  • Power supply replacement
  • Disc drive replacement

Pick your console, your model and the repair. You can book your drop-off from there. We confirm the final quote after we check your console.

Need a cleaning, have a different problem, or have a PS5 Pro? Those aren’t in the online tool. Call your store or bring it in, and we’ll quote it after we look at it.

Warranty

PS5 repairs come with a 1-year warranty. See our repair warranty for details.

Choose your store

Serving the Camp Lejeune community? We’ll take care of you through our Jacksonville store.

Computer Warriors Wilmington store at 5500 Market Street.

Wilmington

Wilmington

5500 Market Street, Suite 100B, Wilmington, NC 28405

Mon–Fri 9–6 · Sat 10–2 · Sun closed

(910) 399-3797

Computer Warriors Jacksonville storefront at 1132 Western Boulevard.

Jacksonville

Jacksonville

1132 Western Boulevard, Jacksonville, NC 28546

Mon–Fri 9–6 · Sat 10–2 · Sun closed

(910) 238-2277

Serving the Camp Lejeune community? We’ll take care of you through our Jacksonville store.

PS5 repair FAQ

Computer Warriors does. We repair PS5 consoles at both stores: Wilmington, near Market and Eastwood, and Jacksonville, on Western Blvd. Pick the store closest to you and bring it by.

It depends on what’s wrong and which PS5 you have. Get a repair quote online for a price. When you check in, it’s $50 to diagnose, and it comes off the repair. We check the console and confirm your quote before any work.

Bring it to either Computer Warriors store. We clean PS5 consoles, including liquid metal cleaning. Cleaning isn’t in the online quote tool, so call your store or stop in and we’ll quote it.

Yes, we work on PS5s that won’t power on. We check it first to find the cause. If it’s the power supply, power supply replacement is in our online repair quote.

Yes. We check the drive first. Disc drive replacement is in our online repair quote, and we can also get a stuck disc out.

It needs a check first. Often that means a cleaning, and we also do liquid metal cleaning on PS5s. We look at it and tell you what it needs before we do anything.

It could be. The HDMI port is one cause, but no picture can have other causes too. See our PS5 HDMI port repair page for more, or bring it in and we’ll check it.

Yes. PS5 repairs come with a 1-year warranty. See our repair warranty for details.

No. We don’t require an appointment for drop-offs, so you can bring it by whenever works best during store hours. If you’d like to plan ahead, you can reserve a drop-off online.

No, we don’t repair controllers. We repair the console itself.

Yes, we also work on PS4s. Get a repair quote online or call your store.

Get your PS5 working again

Start with a quote, or bring your PS5 to the store closest to you. We check it first, confirm your quote, and do nothing until you approve.