We get these questions a lot. Here are our best answers...
How long will the repair take?
Most phone repairs take 30-45 minutes. Computer repairs usually take about a week. We work fast so you can use your device again soon.
Will my data be safe during the repair?
Your data is very important to us. We follow strict rules to keep your information safe. You can trust us to take good care of it.
What if something goes wrong after the repair?
We believe in our work. That’s why we offer a 1-year warranty on computer repairs and replacement devices, and a lifetime warranty on most phone/tablet repairs. If something goes wrong, we’ll fix it.
Do you offer on-site services?
Yes, we can come to your place to help with things like setting up networks, printers, new PCs, cameras, and more.
Do you offer remote support services?
Yes, we can help you with software problems and other issues without you leaving your home.
How do I know I can trust you with my device?
Our technicians are friendly and know what they’re doing. They do great work and treat you well. We promise to be honest and clear so you can trust us.
Isn't it better to just buy a new device?
We give honest advice. We check your device to see what's wrong and tell you your options. If buying a new one is better, we'll let you know. We want you to get the best value.
What types of devices do you repair?
We fix computers, laptops, iPhones, Samsung phones, MacBooks, iPads, and game consoles.
What should I do before bringing my device in for repair?
Back up your data so you don’t lose anything important. If you can’t, we can help you. Remove any personal information if you can.
How do you handle emergency repair needs?
We offer fast repair services in-store and emergency support for businesses. This way, urgent problems are fixed quickly.