Some problems live on the circuit board itself, not in a part you can simply swap. We perform selected board-level and microsoldering repairs on supported devices and faults at our Wilmington and Jacksonville stores. It always starts with an in-person inspection (we can’t diagnose a board fault remotely), and not every board can be repaired. We’ll tell you honestly whether it’s possible for your device and what it would cost before any work.
More than 3,000 customer reviews · Selected supported devices · Inspection and quote before work
Most repairs replace a whole part: a screen, a battery, a charging port. Board-level repair works on the circuit board itself, down to individual components, using microsoldering. It’s precise, careful work, and it’s the right approach for certain faults that a standard part swap can’t fix. It’s not magic, and it’s not right for every problem, which is why we start with an inspection.
Board-level repair is precise work on the circuit board, so it always starts with an inspection; we can’t diagnose a board fault over the phone or from a photo. We check the device in person, find where the fault actually is, and tell you whether a board-level repair is possible for your device and what it would cost, before any work begins.
Not every board can be repaired, and we won’t pretend otherwise. We perform selected board-level and microsoldering repairs on supported devices and faults. Some damage is beyond economical or reliable repair, and when it is, we’ll tell you and help you weigh the alternatives. A completed board-level repair follows the warranty for that device category; it covers the repair we performed, not new or unrelated faults.
A board-level console repair we perform on supported systems after inspection. It has its own detailed page: see PS5 HDMI Repair.
HDMI and related board faults on supported current systems, after inspection.
Certain no-power and charging-circuit faults on supported boards, where a component-level repair is possible.
Selected component-level faults on supported phones, confirmed by inspection.
After a liquid evaluation, some corrosion damage can be addressed at the board level; some can’t, and we’ll be honest about which.
Start a board-level evaluation or bring your device in. Because board-level work is inspection-led, your device is checked in through the repair queue first, and any diagnostic deposit follows the rule for that device category; we’ll explain it before check-in. We inspect, find the actual fault, and tell you whether a board-level repair is possible and what it costs. Nothing chargeable happens without your approval.
Timing follows evaluation and approval rather than a fixed schedule. A completed repair follows the warranty for that device category (for example, our 1-year console repair warranty on a completed console board repair). It covers the repair we performed, not new, unrelated issues. Back up your device where you can before service; if the media itself is damaged, ask about data recovery.
Serving the Camp Lejeune community? We’ll take care of you through our Jacksonville store.
Wilmington
5500 Market Street, Suite 100B, Wilmington, NC 28405
Mon–Fri 9–6 · Sat 10–2 · Sun closed
(910) 399-3797
Jacksonville
1132 Western Boulevard, Jacksonville, NC 28546
Mon–Fri 9–6 · Sat 10–2 · Sun closed
(910) 238-2277
Serving the Camp Lejeune community? We’ll take care of you through our Jacksonville store.
It’s precise repair work on the circuit board itself, down to individual components, rather than swapping a whole part like a screen or battery. It’s the right approach for certain deeper faults, and it’s inspection-led, because a board fault can’t be judged remotely.
No. Not every board can be repaired, and we won’t pretend otherwise. We perform selected board-level repairs on supported devices and faults. Some damage is beyond economical or reliable repair; when it is, we’ll tell you honestly and help you weigh the alternatives.
No. Board-level repair always starts with an in-person inspection. We can’t diagnose a board fault from a description or a photo. We check the device, find the actual fault, and tell you whether a repair is possible and what it costs before any work.
It depends entirely on the device and the fault, so we confirm the price after inspection. Your device is checked in first, any diagnostic deposit follows the rule for that device category, and we explain the cost and get your approval before any work.
A completed board-level repair follows the warranty for that device category, for example our 1-year console repair warranty on a completed console board repair. It covers the repair we performed, not new or unrelated faults.
Yes. PS5 HDMI port repair is a board-level console repair we perform on supported systems after inspection. It has its own page with the symptoms, process, and warranty: see PS5 HDMI Repair.
You will get text updates as your repair moves through the process, and when a quote is ready you will receive a text with a link to view and approve it online. Need an answer right now? Call your store with your ticket number and we will tell you exactly where your device is.
Start a board-level evaluation or call your store. We’ll inspect it, tell you whether a board-level repair is possible, and explain the cost before any work.
