The problem. Sandy runs Fourth Day Advertising and relies on her computer and phone for work and personal life. After downloading what appeared to be an update, her email account was compromised and an unauthorized charge of more than $5,000 appeared on her credit card, along with a flood of spam and worry that personal information had been exposed. She’d already disputed the charge with her card company and tried blocking the email herself, but it wasn’t fully resolved.
What we did. Computer Warriors removed the malicious software found on her devices, helped secure them against future threats, and backed up important data.
The outcome. Sandy’s devices were better protected, the unwanted email became easier to manage, and she was able to return her attention to running her business.