Who We Are

 We are an industry leader for computers, laptops, PC, Macbook, iPhone, iPad, and Samsung repair. We believe that getting your device repaired should be a fast and painless process. Being updated along the way throughout every step of the process is key. We are transparent in our diagnosis and pricing. We only recommend new devices when necessary. Our focus is on you, and we believe in delivering a 5-star experience during every interaction.  

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Mission

Our mission is to solve your technical frustrations through repairs and creative solutions while educating you on how to best leverage your technology to connect you to your world.

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Our core values:

  • Constant never-ending Improvement and Development. Our team is always looking for a way to sharpen our skillset. The IT field is continually evolving, and our technicians continue to grow their skills to be ready to deliver the best service to our clients.
  • Outstanding Customer Service. Customer service was the reason our owner started Computer Warriors. Every one of our team members commits to delivering the best service for every customer interaction.
  • Create & add more Value than anyone else in the industry. We are constantly adding new services and products to our plans. That way, you get the best bang for your buck for IT services.
  • Growth & Profitability for the sake of our employees, their families, our community, & the world. We give back through our B1G1 program to help those in need and provide as many training opportunities as possible to our team so they can continue to grow. To accomplish this, our company must always be looking forward and growing.
  • Extreme Ownership. Our team owns every customer interaction, every ticket, every job; that way, nothing falls through the cracks.
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Our Expert Team

We incorporate the principles of honesty and integrity in everything that we do.

Austin Bagwell

JACKSONVILLE CUSTOMER SERVICE AND SALES REPRESENTATIVE

    Cameron Hart

    WILMINGTON BENCH TECHNICIAN

      Anthony Finch

      LELAND LEAD TECHNICIAN

        Brian Satz

        OWNER

          Nathan Piedmont

          VP OF OPERATIONS

            Brett Moser

            MARKETING ADMIN

              Tom Hines

              WILMINGTON/LELAND
              SMALL BUSINESS SUPPORT SPECIALIST

                Tim Roubal

                JACKSONVILLE SMALL BUSINESS SUPPORT SPECIALIST

                  Austin Brewer

                  Lead Technician

                    James Jacobs

                    Jacksonville Bench Technician