A cracked screen, a port that won’t charge, a battery that quits by mid-afternoon, or a drop that did more damage than you can see. Tablets take a beating, and it’s not always clear whether a fix is worth it. We repair iPad and supported Samsung tablets at both our stores. Unlike a quick phone repair, tablets are checked in through our repair queue so a technician can inspect yours properly, and we’ll tell you honestly whether repairing or replacing is the smarter move.
Choose your store: Wilmington · Jacksonville
Model verified before we quote · No work begins without your approval
We repair iPad and supported Samsung Galaxy tablets. Not every tablet brand is one we service, and some cost more to repair than they’re worth. Tablet repairs usually need model verification, a hands-on inspection, and a check-in through our queue, because repair complexity, part availability, and internal construction vary significantly from one model to the next. Tell us the exact model and issue and we’ll confirm whether we can repair it; if it’s not one we support, we’ll say so and help you weigh replacement.
The most common tablet repair; touch and display restored on supported models. Availability depends on the model and part.
For a tablet that drains fast or won’t hold a charge; 1-year warranty on the battery and labor.
For a tablet that charges intermittently or not at all; we confirm the cause first.
Setup, updates, and troubleshooting where a repair or reset is the fix; software work has no ongoing warranty.
Blurry cameras, silent speakers, a mic that won’t pick up, or a Home or volume button that sticks: on supported models we’ll confirm whether it’s a repairable part or a sign of something else.
Spilled on it or dropped it in water? Don’t keep charging it. Bring it in for an evaluation. Liquid damage is unpredictable and never guaranteed, and we’ll tell you what we find.
Not sure what’s wrong? We inspect the tablet, confirm the real fault, and explain your options before any work begins. That’s what check-in is for.
iPad and tablet repairs use a drop-off reservation, which holds your check-in time, not immediate bench time. Tablets are worked through the repair queue: about 2–3 business days before your device reaches a technician’s bench, depending on the issue, workload, and parts. That’s the wait before work begins, not the total repair time, and not same-day.
We’ll put the comparison in front of you: the repair cost versus a suitable replacement plus moving your data, the tablet’s age and condition, whether the right parts are still available, and how you actually use it, whether that’s school, work, or entertainment. Then you decide. We’re happy either way, and we can point you to used devices or Buy/Sell/Trade if that fits better.
We’ll give you a quote where we can. A $50 diagnostic deposit applies only when we can’t confirm the issue at check-in, and it goes toward your repair. Unlike computers and consoles, tablets don’t carry an automatic deposit at every check-in, only when the problem needs testing to pin down.
Eligible tablet screens and components carry lifetime defects for the original customer and device; batteries carry a 1-year warranty; software services have no ongoing warranty. Not every tablet screen repair includes the same coverage, so we’ll explain what applies. Please back up your tablet before service if you can; we ask before anything that could affect your data and can’t guarantee it stays recoverable during a repair.
Serving the Camp Lejeune community? We’ll take care of you through our Jacksonville store.
Wilmington
5500 Market Street, Suite 100B, Wilmington, NC 28405
Mon–Fri 9–6 · Sat 10–2 · Sun closed
(910) 399-3797
Jacksonville
1132 Western Boulevard, Jacksonville, NC 28546
Mon–Fri 9–6 · Sat 10–2 · Sun closed
(910) 238-2277
Serving the Camp Lejeune community? We’ll take care of you through our Jacksonville store.
Yes, we repair iPad and supported Samsung tablets. Tell us the exact model and issue and we’ll confirm whether we can repair it.
Sometimes yes, sometimes replacing is smarter. We’ll compare the repair cost with a suitable replacement and how you use it, and you decide. No pressure.
Tablets go through our repair queue, typically about 2–3 business days before your device reaches a technician’s bench. That’s the wait before work begins, not the total repair time, and tablet repairs aren’t same-day.
Only sometimes. We give a quote where we can; a $50 diagnostic deposit applies only if we can’t confirm the issue at check-in, and it goes toward your repair.
Back up first if you can. We ask before anything that could affect your data and can’t guarantee it stays recoverable during a repair; ask us about data recovery if files are the priority.
No, we repair iPad and supported Samsung tablets. Some tablets cost more to repair than they’re worth, and we’ll tell you honestly if yours isn’t one we service.
Yes. Eligible screen repairs carry lifetime defect coverage for as long as you own the original device, plus one free screen repair within 12 months (one use). Batteries carry a one-year warranty on the part and the labor.
No. We are an independent, locally owned repair shop, not an Apple Authorized Service Provider. We’ll always give you an honest read on your options, including when Apple service is the better fit.
You will get text updates as your repair moves through the process, and when a quote is ready you will receive a text with a link to view and approve it online. Need an answer right now? Call your store with your ticket number and we will tell you exactly where your device is.
Get a repair quote, or reserve a drop-off to hold your check-in time. No pressure.
