Is Remote Support Right for You?

CHECK IT OUT!

Are you having problems with your computer but don’t have time to unhook everything and bring it in? Does the sound of that stress you out?  Don’t worry, we have you covered! Remote support may be the perfect solution for you!

Some issues only require a technician to hop on to your machine via remote access to make some quick software and setting adjustments to solve your problem. This will save you a lot of downtime, get rid of your frustration, help diagnose your issue, and possibly save you the hassle of bringing your computer in to the shop for repairs.

We proudly offer remote support as a repair solution for you where suitable and appropriate*. Call now to speak with a representative capable of determining if you are a good candidate for Remote Support and to schedule your session with your local Computer Warriors expert.

Remote support pricing is as follows: $50.00 for a 30-minute session, any overages will be billed in 15-minute increments that will cost $25.00.

Call Us! 910-218-9359
*Remote support is designed to resolve rather simple software related issues only. Some issues may be influenced by hardware installed in the machine or may not be resolved via remote support and will result in the device needing to be brought in for more thorough diagnostics.  That being the case, your remote session fee will cover your diagnostic fee typically paid in shop at check in which will then be applied toward the cost of your repair.
  • 5 star review  Great place. Great service. Able to make my wish list work on a budget. Took the time to make sure everything was right. Highly recommend these folks

    thumb Tim Fuss
    12/22/2018

    5 star review  I brought my MacBook Pro into Computer Warriors to diagnosis why it was not working and I was panicking because all my pictures of my daughter and granddaughter were on there. I was greeted by Tom who assured me he would do his best to retrieve them. He promptly called me to say that the hard drive had crashed and it was a good computer but it was purely my choice as to whether to have it repaired or replace it. I opted for repair since I like the computer. Long story short Tom did a fast, amazing job of restoring my computer and save my pictures which are priceless!! Thank you Tom. I highly recommend Tom and Computer Warriors.

    thumb Melody Hankins
    12/17/2017

    5 star review  Dillon did a terrific job helping me out with my son’s custom computer! Cameron was very helpful as well going over the proper setup for this computer. I would highly recommend Computer Warriors in Wilmington!

    thumb Rob Reynolds
    12/16/2020
  • 5 star review  My daughter busted her iPhone screen and these guys were amazing! They got it done within an hour! They were very knowledgeable and kind! I will recommend them to everyone!!

    thumb Rebecca Apetz
    2/02/2019

    5 star review  I am very grateful for being referred to Computer Warriors, Inc. They were very professional and kind. Even after my repair was completed, concern for the well-being of the overall experience was still expressed. Thank you so very much for the pleasant atmosphere and experience.

    thumb S B
    12/04/2018

    5 star review  GREAT! I had a terrific experience at Computer Warriors! They were super helpful and fixed my laptop for a very reasonable price. If you have computer needs or just questions.... this is the place for you. Rick

    thumb Rick Brewer
    11/06/2019