Is Remote Support Right for You?
CHECK IT OUT!
Are you having problems with your computer but don’t have time to unhook everything and bring it in? Does the sound of that stress you out? Don’t worry, we have you covered! Remote support may be the perfect solution for you!
Some issues only require a technician to hop on to your machine via remote access to make some quick software and setting adjustments to solve your problem. This will save you a lot of downtime, get rid of your frustration, help diagnose your issue, and possibly save you the hassle of bringing your computer in to the shop for repairs.
We proudly offer remote support as a repair solution for you where suitable and appropriate*. Call now to speak with a representative capable of determining if you are a good candidate for Remote Support and to schedule your session with your local Computer Warriors expert.
Remote support pricing is as follows: $50.00 for a 30-minute session, any overages will be billed in 15-minute increments that will cost $25.00.
*Remote support is designed to resolve rather simple software related issues only. Some issues may be influenced by hardware installed in the machine or may not be resolved via remote support and will result in the device needing to be brought in for more thorough diagnostics. That being the case, your remote session fee will cover your diagnostic fee typically paid in shop at check in which will then be applied toward the cost of your repair.
Rarely does a person find a business that they can feel so totally comfortable working with as I did with Computer Warriors. Keith and others at the shop were amazing. So organized, savvy, punctual, etc. I am in process of lining up a home service visit to help with audio problems with entertainment system. I have finally found my go-to place for electronics and couldn't be more satisfied. 5+ star.
If you want fast, professional, and efficient quality service, go check out Chris and Brian at Computer Warriors they're the best in town. For all your phone or computer problems these guys are the ones to call. All around great experience.👍👍👍
Had a wonderful visit to Computer Warriors today. My iPhone was not charging. Cameron fixed the problem at no charge. This was my second time I had to call on Computer Warriors to help me. What a great asset to have here in Wilmington.
Lightning hit my home recently and fried a lot of things. I took my laptop to Computer Warriors today June 5, 2018 and Steven (hope I am spelling his name correctly) on Eastwood Road was extremely helpful. I was very grateful for his knowledge and for being really nice too. I am so glad I went there !
My daughter busted her iPhone screen and these guys were amazing! They got it done within an hour! They were very knowledgeable and kind! I will recommend them to everyone!!
These guys are GODSENDS! I had been working on a college graduation project for over a month. It was due in less than a week and I was just near completion when my laptop crashed on me! It would NOT turn back on! I took my laptop to Computer Warriors the next day & within 24 hours they were able to recover ALL of my files from my laptop and saved them to an external hard drive for me. I literally would have failed out of college my last semester without these guys! They are responsive, professional, helpful, and friendly. Highly recommend!