Is Remote Support Right for You?

CHECK IT OUT!

Are you having problems with your computer but don’t have time to unhook everything and bring it in? Does the sound of that stress you out?  Don’t worry, we have you covered! Remote support may be the perfect solution for you!

Some issues only require a technician to hop on to your machine via remote access to make some quick software and setting adjustments to solve your problem. This will save you a lot of downtime, get rid of your frustration, help diagnose your issue, and possibly save you the hassle of bringing your computer in to the shop for repairs.

We proudly offer remote support as a repair solution for you where suitable and appropriate*. Call now to speak with a representative capable of determining if you are a good candidate for Remote Support and to schedule your session with your local Computer Warriors expert.

Remote support pricing is as follows: $50.00 for a 30-minute session, any overages will be billed in 15-minute increments that will cost $25.00.

Call Us! 910-218-9359
*Remote support is designed to resolve rather simple software related issues only. Some issues may be influenced by hardware installed in the machine or may not be resolved via remote support and will result in the device needing to be brought in for more thorough diagnostics.  That being the case, your remote session fee will cover your diagnostic fee typically paid in shop at check in which will then be applied toward the cost of your repair.
  • review rating 5  Great Company! I have worked with them for several years with my business. Everyone is always so helpful and quick to resolve any problems that arises. Would recommend Computer Warriors for any computer needs being business related or personal. Awesome job guys!

    thumb Rhonda Reuter
    12/30/2018

    review rating 5  My laptop would not charge with either of the two cables I had. I brought the laptop in, talked to a guy for maybe five minutes. It was probably a charging port issue. He tested my charger, told me it was a bit wonky, then tested the laptop with a charger of his own. It worked, and then he told me that they don't sell chargers for the laptop I have, but I needed a new one and told me where to get one. He told me that there was no charge. Great dude, great customer service.

    thumb N Crealese
    5/11/2019

    review rating 5  Tom from Computer Warriors is knowledgable and professional. He addresssed a variety of different IT issues and his commitment to customer service is superb. He even found a gently used Mac Book Pro for my college aged son. I will be a loyal customer for years to come.

    thumb Laura Clark
    7/25/2018
  • review rating 5  Guys at Computer Warriors are absolutely awesome! Expected a huge bill, and a couple days to even receive a call back. An hour later my phone was done and working like new. These dudes are the real deal!

    thumb nick thurston
    7/23/2018

    review rating 5  These guys are awesome!! Just walked in the door and Chris greeted me with a smile! He was able to answer all my annoying questions and give me all the information I needed to make an informed decision about my cracked screen and touch screen not working. Tom fixed my cracked screen and the touch function as fixed as well!!! If I wasn’t moving, I’d use these guys for all my computer and phone issues!!!!

    thumb Erika Sollenberger
    1/18/2018

    review rating 5  Great customer service. Very knowledgeable staff. I use them for all my work and personal computer needs. Have used them multiple times and will continue using them as their service is great.

    thumb Jeff amato
    10/27/2018