Is Remote Support Right for You?

CHECK IT OUT!

Are you having problems with your computer but don’t have time to unhook everything and bring it in? Does the sound of that stress you out?  Don’t worry, we have you covered! Remote support may be the perfect solution for you!

Some issues only require a technician to hop on to your machine via remote access to make some quick software and setting adjustments to solve your problem. This will save you a lot of downtime, get rid of your frustration, help diagnose your issue, and possibly save you the hassle of bringing your computer in to the shop for repairs.

We proudly offer remote support as a repair solution for you where suitable and appropriate*. Call now to speak with a representative capable of determining if you are a good candidate for Remote Support and to schedule your session with your local Computer Warriors expert.

Remote support pricing is as follows: $50.00 for a 30-minute session, any overages will be billed in 15-minute increments that will cost $25.00.

Call Us! 910-218-9359
*Remote support is designed to resolve rather simple software related issues only. Some issues may be influenced by hardware installed in the machine or may not be resolved via remote support and will result in the device needing to be brought in for more thorough diagnostics.  That being the case, your remote session fee will cover your diagnostic fee typically paid in shop at check in which will then be applied toward the cost of your repair.
  • 5 star review  Best computer repair shop! Business computer stopped working and I came into the shop right before they closed. They knew I was anxious about whether my data was lost so they checked and updated me that night that I didn’t lose anything and then David had the computer fixed the next day. Can’t express how much I appreciate their fast and skilled service!

    thumb Cheryl Piner
    11/21/2018

    5 star review  It was a wonderful, quick and successful visit once again. Everything and ore than I hoped for. Kindness and consideration of the utmost. Love these guys

    thumb Nancy Harting
    2/28/2018

    5 star review  Big thanks to Cameron and Bryan for the awesome help! They helped me with my PC and iPhone in the same day. Ran diagnostics on my PC, got it up and running quickly. They also repaired my iPhone screen extremely fast. I would highly recommend this company for anyone who is need of help with their electronics. I'll be back in the future if I need help with anything!

    thumb Eli McIntosh
    6/12/2019
  • 5 star review  Tom was extraordinary! Extremely knowledgeable, professional, and a really nice guy. I would recommend him and Computer Warriors for all your IT needs.

    thumb Heidi Fortuna
    3/14/2019

    5 star review  These people are life savers!! Wonderful experience! Every single one who helped me was pleasant and friendly. Never treated me like the non computer savvy person I am. James was the tech that actually helped me. He was friendly, curious, thorough, helpful, dedicated and compassionate to my particular problem. I would highly recommend them. They really seem to like what they do and that comes through on the care they give. Thank you to each and every one of you.

    thumb Lesli Finn
    3/03/2021

    5 star review  Repaired my Galaxy S10e screen back to perfect condition in no time at all. Highly recommended.

    thumb Andrew Phelps
    5/24/2020