Is Remote Support Right for You?

CHECK IT OUT!

Are you having problems with your computer but don’t have time to unhook everything and bring it in? Does the sound of that stress you out?  Don’t worry, we have you covered! Remote support may be the perfect solution for you!

Some issues only require a technician to hop on to your machine via remote access to make some quick software and setting adjustments to solve your problem. This will save you a lot of downtime, get rid of your frustration, help diagnose your issue, and possibly save you the hassle of bringing your computer in to the shop for repairs.

We proudly offer remote support as a repair solution for you where suitable and appropriate*. Call now to speak with a representative capable of determining if you are a good candidate for Remote Support and to schedule your session with your local Computer Warriors expert.

Remote support pricing is as follows: $50.00 for a 30-minute session, any overages will be billed in 15-minute increments that will cost $25.00.

Call Us! 910-218-9359
*Remote support is designed to resolve rather simple software related issues only. Some issues may be influenced by hardware installed in the machine or may not be resolved via remote support and will result in the device needing to be brought in for more thorough diagnostics.  That being the case, your remote session fee will cover your diagnostic fee typically paid in shop at check in which will then be applied toward the cost of your repair.
  • review rating 5  I had to have the motherboard on my Mac completely replaced and I'm so glad I took it here first. The staff was super friendly and accommodating, I wasn't sure if I was actually going to go through with the repair since it was an expensive part but after comparing to other repair shops, I knew they had the best pricing. David made an extremely quick repair, they said it would be up to 2 weeks but it was done in a matter of days. They will definitely be my first stop next time I need a repair!

    thumb Chloe Schaefer
    10/29/2018

    review rating 5  Keith the manager, and Cameron the technician were beyond helpful! Saved the day by repairing my work laptop the same day! These guys were amazing! I’d give them 6 stars if I had the option! Thanks again!

    thumb Rachael Rogers
    7/10/2019

    review rating 5  Rarely does a person find a business that they can feel so totally comfortable working with as I did with Computer Warriors. Keith and others at the shop were amazing. So organized, savvy, punctual, etc. I am in process of lining up a home service visit to help with audio problems with entertainment system. I have finally found my go-to place for electronics and couldn't be more satisfied. 5+ star.

    thumb Ken Running
    11/15/2018
  • review rating 5  It was a wonderful, quick and successful visit once again. Everything and ore than I hoped for. Kindness and consideration of the utmost. Love these guys

    thumb Nancy Harting
    2/28/2018

    review rating 5  Big thanks to Cameron and Bryan for the awesome help! They helped me with my PC and iPhone in the same day. Ran diagnostics on my PC, got it up and running quickly. They also repaired my iPhone screen extremely fast. I would highly recommend this company for anyone who is need of help with their electronics. I'll be back in the future if I need help with anything!

    thumb Eli McIntosh
    6/12/2019

    review rating 5  Great customer service. Good prices and awesome prices for new customers. Attention to detail was awesome — so good that they found some issues from (batteries plus) not screwing my home button down! (I was missing a screw!! Smashing your phone or having a malfunctioning computer is stressful. Computer Warriors got me back to normal way faster than I expected! Thanks.

    thumb Jonathan M. Bundy
    7/27/2018