Is Remote Support Right for You?

CHECK IT OUT!

Are you having problems with your computer but don’t have time to unhook everything and bring it in? Does the sound of that stress you out?  Don’t worry, we have you covered! Remote support may be the perfect solution for you!

Some issues only require a technician to hop on to your machine via remote access to make some quick software and setting adjustments to solve your problem. This will save you a lot of downtime, get rid of your frustration, help diagnose your issue, and possibly save you the hassle of bringing your computer in to the shop for repairs.

We proudly offer remote support as a repair solution for you where suitable and appropriate*. Call now to speak with a representative capable of determining if you are a good candidate for Remote Support and to schedule your session with your local Computer Warriors expert.

Remote support pricing is as follows: $50.00 for a 30-minute session, any overages will be billed in 15-minute increments that will cost $25.00.

Call Us! 910-218-9359
*Remote support is designed to resolve rather simple software related issues only. Some issues may be influenced by hardware installed in the machine or may not be resolved via remote support and will result in the device needing to be brought in for more thorough diagnostics.  That being the case, your remote session fee will cover your diagnostic fee typically paid in shop at check in which will then be applied toward the cost of your repair.
  • 5 star review  Computers are a lot of fun when they are working, but sometimes even someone who knows their way around a motherboard may not have the expertise or tools necessary to solve a problem. It is wonderful to know that I can turn to Computer Warriors in those circumstances. They are a thoroughly knowledgeable and professional organization. On my most recent visit I was helped by Alexis and Cameron, both of whom were very helpful and respectful. They indulged every question I had and were happy to discuss some current hardware/software releases. It was a wonderful experience. I am grateful that I can solve many of my issues on my own, but it is comforting to know that such dedicated, polite, and talented staff are available to assist you when you run into a problem.

    thumb Miles Murphy
    1/07/2021

    5 star review  We used the in-home service of Computer Warriors. I needed an appointment sooner than next available as the problem had been persisting for weeks, and with all the virus restrictions, getting help can be difficult. They were able to schedule an after hours visit, with a surcharge, which was OK. The technician, Tom, was wonderful. He recommended a product that I purchased and had ready when he came. He was friendly, knowledgeable, patient with non-techies, and most importantly, fixed the problem. He didn’t waste time or suggest additional services/items to run up the bill. Great experience.

    thumb Joe Basler
    6/27/2020

    5 star review  Great place. Great service. Able to make my wish list work on a budget. Took the time to make sure everything was right. Highly recommend these folks

    thumb Tim Fuss
    12/22/2018
  • 5 star review  I recently had a need to replace an old DELL pc with a laptop which I have been needing to do for sometime. A friend referred me to Computer Warriors. I not only loved the name but the feel of doing business with a small local company that wanted to help you and not just sell you something. I am not very technical and they explained everything to me in a non technical way. I love my DELL laptop and my experience with Computer Warriors and will recommend them every chance I get . Give them a try for whatever your "computer needs" may be and have a great experience as well with some really great and nice folks.

    thumb jack clifford
    5/05/2018

    5 star review  Andrew and Steven provided me with great customer service! They both were very patient with listening to my Apple Cellphone issues and honest with their recommendations. I will definitely continue to be a customer. Thanks guys!

    thumb Natalie D
    6/26/2018

    5 star review  Dave and Jered were great. They fixed my computer virus problem promptly and did a great job of explaining what they think happened and gave me lots of tips to avoid further problems. So much better to deal with competent people face-to-face than trust some online service!!

    thumb Jackie White
    8/01/2018