Is Remote Support Right for You?

CHECK IT OUT!

Are you having problems with your computer but don’t have time to unhook everything and bring it in? Does the sound of that stress you out?  Don’t worry, we have you covered! Remote support may be the perfect solution for you!

Some issues only require a technician to hop on to your machine via remote access to make some quick software and setting adjustments to solve your problem. This will save you a lot of downtime, get rid of your frustration, help diagnose your issue, and possibly save you the hassle of bringing your computer in to the shop for repairs.

We proudly offer remote support as a repair solution for you where suitable and appropriate*. Call now to speak with a representative capable of determining if you are a good candidate for Remote Support and to schedule your session with your local Computer Warriors expert.

Remote support pricing is as follows: $50.00 for a 30-minute session, any overages will be billed in 15-minute increments that will cost $25.00.

Call Us! 910-218-9359
*Remote support is designed to resolve rather simple software related issues only. Some issues may be influenced by hardware installed in the machine or may not be resolved via remote support and will result in the device needing to be brought in for more thorough diagnostics.  That being the case, your remote session fee will cover your diagnostic fee typically paid in shop at check in which will then be applied toward the cost of your repair.
  • review rating 5  The employees were very professional and explained what was wrong and possible options to fix my pc if money was an issue. I feel like I was in and out very fast with a reasonable price. Definitely recommend

    thumb Michael Chetti
    3/21/2018

    review rating 5  Our business has a support contract with Computer Warriors. Dallas, Rich/Michael, Trey, John, Chris, Jordan and the rest of the CW team are absolutely incredible. They always hop on problems quickly and efficiently. Has a "tech expert" at another company made you feel like you're the dummy? Even with the simplest problem or question, Computer Warriors has never made me feel that way! No question is ever too silly to them - they all have positive attitudes and the smarts to back up their work. Whether you are exploring Computer Warriors for personal, home or business solutions, I highly recommend their team of experts.

    thumb Pamela Rouen
    2/05/2019

    review rating 5  Employees were very helpful in solving issues with my laptop. Employees also stayed after hours to assist me with my job schedule. Overall great customer serve. Repairs were completed in a timely manner.

    thumb Christopher Robinson
    8/28/2018
  • review rating 5  Fair pricing and very professional. They make sure you know what’s going on with the tech and have fair pricing. Everything about it to me seemed like they were better than competitors (which I’ve used). I recommend here for sure.

    thumb Austin Suther
    12/29/2017

    review rating 5  My diagnostics and upgrade was completed quickly and expertly at a reasonable price. My computer has never worked better!

    thumb R. Mark Danell
    6/27/2019

    review rating 5  When Best Buy couldn't fix my iPhone 6 (because Apple won't let them for some reason), they sent me to these guys. Even if BB could've fixed it, the wait would have been at least two hours. These guys replaced the screen in TWENTY MINUTES. I basically didn't wait at all since they started the repair moments after I walked in and it was done by the time I finished the paperwork. They also gave me great deals on a screen protector and case. I will definitely be back!

    thumb Karen White
    12/01/2018