Is Remote Support Right for You?

CHECK IT OUT!

Are you having problems with your computer but don’t have time to unhook everything and bring it in? Does the sound of that stress you out?  Don’t worry, we have you covered! Remote support may be the perfect solution for you!

Some issues only require a technician to hop on to your machine via remote access to make some quick software and setting adjustments to solve your problem. This will save you a lot of downtime, get rid of your frustration, help diagnose your issue, and possibly save you the hassle of bringing your computer in to the shop for repairs.

We proudly offer remote support as a repair solution for you where suitable and appropriate*. Call now to speak with a representative capable of determining if you are a good candidate for Remote Support and to schedule your session with your local Computer Warriors expert.

Remote support pricing is as follows: $50.00 for a 30-minute session, any overages will be billed in 15-minute increments that will cost $25.00.

Call Us! 910-218-9359
*Remote support is designed to resolve rather simple software related issues only. Some issues may be influenced by hardware installed in the machine or may not be resolved via remote support and will result in the device needing to be brought in for more thorough diagnostics.  That being the case, your remote session fee will cover your diagnostic fee typically paid in shop at check in which will then be applied toward the cost of your repair.
  • review rating 5  Tom is my new hero! He has been helping me move my data/progams from my old computer to my computer. But more than that, he has taken the time to understand my business and how I need my computer to be set up to make my job more efficient. I very much appreciate that he has followed up after we've worked together to make sure everything is progressing as I need and has always promptly returned any call I have made. I used to work with a different Computer company in town, but never felt that they took the time to understand my tech needs...I am now a loyal Computer Warriors and Tom Hines customer.

    thumb Terry Spencer
    3/07/2019

    review rating 5  Absolutely the BEST service I have ever received. So polite & professional. Continued to try to solve the problem & he did!! I will definitely come back & recommend you all to others. Thank you!

    thumb Shannon Wells
    6/20/2018

    review rating 5  I had a great experience with these guys. They were quick and very easy to deal woh. I strongly recommend them for any computer needs you might have! Will definitely be using them for anything else I have.

    thumb Jonathan Furr
    3/19/2018
  • review rating 5  Great customer service. Very knowledgeable staff. I use them for all my work and personal computer needs. Have used them multiple times and will continue using them as their service is great.

    thumb Jeff amato
    10/27/2018

    review rating 5  The computer warriors gave me above and beyond excellent service. They had my computer done faster than expected and the price was excellent. I would not look to anyone else to take care of my technical needs.

    thumb Linda Van Cleave
    10/19/2018

    review rating 5  We have been customers of the Warriors for years. Before we had been through several other computer service and maintenance companies. Brian Satz and his team by far have been THE BEST. They are available seven days a week, and on top of being excellent technically, they are friendly and easy to work with. Highly recommend!!!

    thumb David Collins
    5/05/2018