Is Remote Support Right for You?

CHECK IT OUT!

Are you having problems with your computer but don’t have time to unhook everything and bring it in? Does the sound of that stress you out?  Don’t worry, we have you covered! Remote support may be the perfect solution for you!

Some issues only require a technician to hop on to your machine via remote access to make some quick software and setting adjustments to solve your problem. This will save you a lot of downtime, get rid of your frustration, help diagnose your issue, and possibly save you the hassle of bringing your computer in to the shop for repairs.

We proudly offer remote support as a repair solution for you where suitable and appropriate*. Call now to speak with a representative capable of determining if you are a good candidate for Remote Support and to schedule your session with your local Computer Warriors expert.

Remote support pricing is as follows: $50.00 for a 30-minute session, any overages will be billed in 15-minute increments that will cost $25.00.

Call Us! 910-218-9359
*Remote support is designed to resolve rather simple software related issues only. Some issues may be influenced by hardware installed in the machine or may not be resolved via remote support and will result in the device needing to be brought in for more thorough diagnostics.  That being the case, your remote session fee will cover your diagnostic fee typically paid in shop at check in which will then be applied toward the cost of your repair.
  • 5 star review  Bryan and the guys were super helpful and helped to put my mind more at ease after being hacked. Super knowledgeable!! I recommend computer warriors, Bryan and the guys that run the show there.

    thumb Angie Parks
    11/19/2019

    5 star review  Guys at Computer Warriors are absolutely awesome! Expected a huge bill, and a couple days to even receive a call back. An hour later my phone was done and working like new. These dudes are the real deal!

    thumb nick thurston
    7/23/2018

    5 star review  Fixed my broken phone screen and another issue I was having with the battery. Fast and very helpful. They even stayed at the store late so I could get back and pick up my phone. Great service and staff!

    thumb r warwick
    5/06/2018
  • 5 star review  Dillon did a terrific job helping me out with my son’s custom computer! Cameron was very helpful as well going over the proper setup for this computer. I would highly recommend Computer Warriors in Wilmington!

    thumb Rob Reynolds
    12/16/2020

    5 star review  Superior service!!! We use their services at Signature Smiles Family Dentistry and we have been beyond pleased each time. Excellent customer service and always willing to go above.

    thumb April Dillard
    3/26/2018

    5 star review  Great customer service. Good prices and awesome prices for new customers. Attention to detail was awesome — so good that they found some issues from (batteries plus) not screwing my home button down! (I was missing a screw!! Smashing your phone or having a malfunctioning computer is stressful. Computer Warriors got me back to normal way faster than I expected! Thanks.

    thumb Jonathan M. Bundy
    7/27/2018