Computer Return Policy

  • All sales of services, NEW computers, and NEW servers are FINAL.
  • We understand that people change their minds about purchases sometimes. We get it. However, we reserve the right to charge a 10% restocking fee on any non-defective returns for used computers and PC components within 14 days of the purchase date. 
  • We will waive the 10% restocking fee if you bring the system back within 14 days for an upgraded part or computer.
  • After 14 days, we will NOT ACCEPT any non-defective returns.  Please review our warranty information page to see what qualifies as a defective vs. non-defective return.
  • Some services that are over a period of time (like our remote backup services) may qualify for a pro-rated return if canceled before the next renewal period.